Shipping Policy

Item allocation for your order will usually take 1-3 business days depending on stock availability after your payment has been received. Shipping time will apply after the above mentioned period. Shipment can be tracked from tracking no. provided after shipment collected from couriers. All items from your order are usually packed together for a convenient single delivery so that you can save on shipping. If you wish to cancel your order:
  • You can notify us by email to before we have dispatched the goods to you.
  • Where goods have already been dispatched to you, please wait the shipment arrive and return the goods back to us for refund. Alternatively, please contact courier company to redirect the goods. The return shipping cost at buyers responsibility.
You can return goods you have ordered from us for any reason at any time within 30 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required. The rights to return the goods to us will NOT apply in the following circumstances:
  • In the event that the product has been used.
  • To any products that we have made or customised specifically for you
All orders have to ship out from our warehouse. Store Pick up is NOT available.